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Salesforce agrees to acquire AI customer service platform Fin, formerly Intercom, for ~$3.6B, in a deal expected to close in Q4 of its 2027 fiscal year (Samantha Subin/CNBC) from Techmeme RSS feed.
Salesforce agrees to acquire AI customer service platform Fin, formerly Intercom, for ~$3.6B, in a deal expected to close in Q4 of its 2027 fiscal year (Samantha Subin/CNBC)
Samantha Subin / CNBC:
Salesforce agrees to acquire AI customer service platform Fin, formerly Intercom, for ~$3.6B, in a deal expected to close in Q4 of its 2027 fiscal year — Salesforce on Monday said it is buying AI customer service platform Fin for about $3.6 billion as businesses accelerate their agentic offerings for enterprises.