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Sources: Salesforce and ServiceNow are in talks to invest ~$750M each in Genesys, which uses AI to automate customer service functions, valuing Genesys at ~$15B (Bloomberg) from Techmeme RSS feed.
Sources: Salesforce and ServiceNow are in talks to invest ~$750M each in Genesys, which uses AI to automate customer service functions, valuing Genesys at ~$15B (Bloomberg)
Bloomberg:
Sources: Salesforce and ServiceNow are in talks to invest ~$750M each in Genesys, which uses AI to automate customer service functions, valuing Genesys at ~$15B — Salesforce Inc. and ServiceNow Inc. are each in advanced talks to invest about $750 million apiece in Genesys Cloud Services Inc. …