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Salt Lake City, which faces a staffing shortfall, plans to implement AI-assisted 911 call triaging to handle ~30% of about 450K non-emergency calls per year (Salt Lake Tribune) from Techmeme RSS feed.
Salt Lake City, which faces a staffing shortfall, plans to implement AI-assisted 911 call triaging to handle ~30% of about 450K non-emergency calls per year (Salt Lake Tribune)
Salt Lake Tribune:
Salt Lake City, which faces a staffing shortfall, plans to implement AI-assisted 911 call triaging to handle ~30% of about 450K non-emergency calls per year — Move to artificial intelligence for some nonemergency calls is expected to help human responders focus on the urgent ones.