Last week, I saw an interesting article on the /r/legaladvice subreddit. An e-commerce business owner was complaining that a customer was suing because the merchant had been sending the customer promotional emails for years that the customer never agreed to. The author deleted the post a few days later, but I found a copy of the text. The merchant was indignant and felt like it was a shakedown, but I was 100% on the customer’s side.